Moving home

Account details

Please enter your United Utilities account number

This is the 10 digit number that appears on your water bill. Don’t worry if you don’t have your account number to hand right now… you can still fill the form in without it.

Select your title*

Enter your first name*

Enter your last name*

Enter your email address*

Provide your preferred phone number*

This is the telephone number we will use if we need to call you

Please provide your move out property address details below

Select type of property

House

Flat/apartment

Enter your property number/name*

Enter road/street name*

Enter town/city

Enter postcode*

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Move out details

Select your move out date from the property*

Does the property have a water meter?*

Enter your meter serial number (if known)

Enter your move out meter reading

Please enter '0' in the first box if you have only 4 dials in your meter

Select the date of your meter reading

Do you know who is moving into your old property?*

Yes

Are you responsible for paying the water bill at your new property?*

Select 'No' if your new property is outside of our region. If you are unsure, click here to check.

Yes

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Move in details

Select the date you moved/will move into the property*

Select the number of people living in the property*

Your residential status*

Tenant

Homeowner

It would help us if you can provide details of your property's landlord

Select title

Enter landlord's first name

Enter landlord's last name

Enter address line 1

Enter address line 2

Enter address line 3

Enter address line 4

Enter address line 5

Enter postcode

Select country

Does the property have a water meter?*

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Billing details

You can choose to have your bills sent to a different address if this is more convenient

Would you like your bills sent to the move in address?*

Yes

Do you know the forwarding address of the previous occupier?*

This is their contact address

Yes

Please let us know how you want to pay your water service charges

Select your payment method*

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Confirmation

Account Number:

Move out address:

Move out date:

Move out meter reading:

Meter reading date:

Move in address:

Move in date:

Move in meter reading:

Meter reading date:

Tell us how we have done

Thank you for completing our online form. So we can improve our service in the future please fill in our 1 minute feedback form to tell us how you got on!

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Moving home

Account details

Please provide your move out property address details below

Move out details

Please provide the new occupier details below

Please provide your move in address

Move in details

It would help us if you can provide details of your property's landlord

Billing details

You can choose to have your bills sent to a different address if this is more convenient

Please provide your billing address

It would be helpful if you can provide address details of the previous occupier

Please let us know how you want to pay your water service charges

Priority Services

Bills and reminders

Nominee Scheme

Nominee Address

Password scheme

Can we help you further?

Confirmation

Thanks for letting us know about your move.

Thank you for letting us know about your move.

Thank you for letting us know about your move.

Move out move in

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