Forgotten your password?

There are five steps in forgot password and reset password.

  1. 1 You are currently in Account identification
  2. 2 Account verification is pending
  3. 3 Confirmation1 is pending
  4. 4 Reset your password is pending
  5. 5 confirmation2 is pending
All fields marked with * must be completed

Account identification

To get a new one, just give us some details

Please provide either your registered email address or United Utilities account number to identify your account.

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In case you don't remember your email address or account number, please .