Your account number is a ten digit number beginning with '4' that appears in the top right hand corner of your bill as shown in the image. Please enter it without any spaces between any of the digits.
This is the 10 digit number that appears on your water bill. Don’t worry if you don’t have your account number to hand right now… you can still fill the form in without it.
Sorry, we’re unable to find that address, please check your details again or select ‘my address is not listed here’ in the address field below
Select 'My address is not listed' if you can't see your address here.
If you have provided a mobile number, we may text you to keep you up to date with your request.
Please upload a maximum of 3 files with a total size of 7 MB.
Accepted file types are - .tif, .tiff, .doc, .docx, .xls, .xlsx, .jpg, .txt, .png, .pdf, .html, .htm, .mhtml