Difficulty paying your bill?

There are five steps in Difficulty paying bill.

  1. 1 You are currently in step Account details
  2. 2 Income benefits details is pending
  3. 3 Financial income statement details is pending
  4. 4 Payment plan details is pending
  5. 5 Confirmation is pending
All fields marked with* must be completed

Account details

We know that being behind on your bill payments can be really stressful, but please don't worry - we're here to help. Just fill in the following form (it should only take a few minutes) and we'll review your water account and call you back as soon as possible to discuss our range of support schemes.

This is the 10 digit number that appears on your water bill. Don’t worry if you don’t have your account number to hand right now… you can still fill the form in without it.
Date of birth*
Select type of property
Preferred contact method*
Preferred contact time*
Tenant/homeowner status*

How many people live in your home?