Set up a Direct Debit

  1. You are here: Account details
  2. Payment frequency
  3. Bank Account details
  4. Summary
  5. Confirmation

You will find this 10 digit number at the top right of the first page of your most recent bill.

Enter customer account number
  1. You can find this on your water bill

You are about to set up a Direct Debit online.

Please view the Direct Debit Guarantee. All the normal Direct Debit safeguards and guarantees apply. No changes in the amount, date or frequency to be debited can be made without notifying you at least 10 working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your bank or building society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your bank or building society with a copy to us.

Please confirm the following:

Direct Debit